Privacy Policy

CRITICAL DISCLAIMER: This policy is a framework. The sources provided describe MockWard's service (structured mock interviews for UK medical training). They do not include data collection specifics, retention schedules, or legal entity names. All bracketed [PLACEHOLDERS] must be completed and reviewed by MockWard's legal counsel to ensure genuine compliance with UK law.

1. Who We Are (Data Controller)

MockWard provides organised mock interviews for doctors preparing for UK medical training recruitment. We offer specialty-focused sessions delivered online by doctors who have secured UK training posts.

• Data Controller: [Insert Legal Name of Company]
• Address: [Insert Registered Address]
• Contact Email: [Insert Designated Data Protection Contact Email]

2. Data We Collect

We collect personal data necessary to provide services such as single mock interviews or two-session bundles, tailored to specialties like IMT ST1, Paediatrics ST1, and Acute Medicine ST4.

3. Lawful Basis for Processing (UK GDPR)

We rely on the following lawful bases for processing your personal data:

• Contract: Processing is necessary for the performance of the contract when you book and pay for a mock interview session.
• Legitimate Interests: Processing is necessary for our interests (e.g., service improvement, platform security), balanced against your rights.
• Consent: We will rely on explicit consent for processing data where required, such as marketing communications or session recording (if applicable).

4. How We Use Your Data

Your data is primarily used to provide organized, realistic interview preparation:

• Deliver Services: Schedule and conduct mock interviews following a structured format closely aligned with real UK recruitment interviews.
• Tailor Content: Ensure specialty-focused questioning relevant to your chosen area.
• Provide Feedback: Offer clear, constructive educational feedback to support reflection and refinement of structured responses.
• Process Transactions: Handle payments for services, including reduced rates offered when booking two sessions together.
• Communication: Respond to inquiries and share information (e.g., about "Further specialties coming soon").

5. Data Sharing and Transfer

We do not sell your personal data. We may share data with:

• Interviewers: Shared with assigned doctors who have secured UK training posts to enable them to deliver a tailored session.
• Service Providers: Third-party providers are used for essential functions (e.g., online session platforms, payment processors for the fees).
• Legal/Regulatory Bodies: If required by UK law or regulation.

6. International Transfers

[NOTE: If data is transferred or accessed outside the UK/EEA (e.g., via a US-based platform), the specific transfer mechanisms must be detailed here (e.g., UK IDTA or SCCs).] MockWard is delivered online.

7. Data Security and Retention

• Security: We employ [Insert Specific Security Measures] to protect personal data.
• Retention: We retain data only as long as necessary to fulfill the services and satisfy legal requirements. [Insert Specific Retention Period, e.g., 12 months post-interview].

8. Your UK Data Protection Rights

Under UK data protection law (UK GDPR), you have specific rights regarding your personal data:

• Right to Access (Subject Access Request).
• Right to Rectification (correction of inaccurate data).
• Right to Erasure ('Right to be Forgotten').
• Right to Restriction of processing.
• Right to Portability (transfer of data).
• Right to Object to certain processing activities.

To exercise any of these rights, please contact the Data Controller using the details provided in Section 1.

9. Contacting the ICO

If you have concerns about our data processing, you have the right to lodge a complaint with the UK supervisory authority, the Information Commissioner's Office (ICO). We encourage you to contact us first so we can try to resolve your concern.